• Login
    View Item 
    •   Home
    • LECTURER SCIENTIFIC PUBLICATION (Publikasi Ilmiah)
    • LSP-Jurnal Ilmiah Dosen
    • View Item
    •   Home
    • LECTURER SCIENTIFIC PUBLICATION (Publikasi Ilmiah)
    • LSP-Jurnal Ilmiah Dosen
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Analisis Model Sistem Antrean Pada Pelayanan Restoran MI Cepat Saji di Kabupaten Jember

    Thumbnail
    View/Open
    FTP_BAMBANG HERRY P_JURNAL_ANALISIS MODEL SISTEM ANTREAN PADA PELAYANAN RESTORAN.pdf (1.319Mb)
    Date
    2021-12-04
    Author
    PURNOMO, Bambang Herry
    WIBOWO, Yuli
    ADITYA, Geby Yogita
    Metadata
    Show full item record
    Abstract
    Fast food noodle restaurant is one of the restaurant businesses that are very popular with all levels of society. XYZ Restaurant is one of the famous noodle restaurants in Jember Regency.This restaurant has very long customer queues, especially during peak hours. To overcome these problems, it is necessary to evaluate and optimize the queuing system in its services. The purpose of this research was to determine and analyze the queuing system model applied in that restaurant to formulate recommendations for queuing system improvements that can reduce queue length and minimize queuing costs. The method used is a calculation with queuing theory and simulation using ARENA. The results show that the queuing system model in the current condition is Single Channel MultiPhase. The number of facilities at the cashier is 1 facility with 2 employees and the kitchen facility is 1 facility with 6 employees. Queue discipline used is First In First Out (FIFO). The level of the arrival of customers with Poisson distribution and customer service time with Exponential distribution. Based on the results of several improvement scenarios, the most optimal scenario is by adding 1 cashier facility and 1 kitchen employee. Recommended queue models suitable for cashier facilities are (M/M /2); (FIFO/∞/∞) and kitchen facilities are (M/M/1); (FIFO /∞/∞), with a Multi Channel-Multi Phase queuing system. Costs incurred for the addition of facilities based on selected scenarios are Rp249,833,- per hour which is the most minimal cost.
    URI
    https://repository.unej.ac.id/xmlui/handle/123456789/109191
    Collections
    • LSP-Jurnal Ilmiah Dosen [7410]

    UPA-TIK Copyright © 2024  Library University of Jember
    Contact Us | Send Feedback

    Indonesia DSpace Group :

    University of Jember Repository
    IPB University Scientific Repository
    UIN Syarif Hidayatullah Institutional Repository
     

     

    Browse

    All of RepositoryCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    My Account

    LoginRegister

    UPA-TIK Copyright © 2024  Library University of Jember
    Contact Us | Send Feedback

    Indonesia DSpace Group :

    University of Jember Repository
    IPB University Scientific Repository
    UIN Syarif Hidayatullah Institutional Repository