| dc.contributor.author | Krishnabudi, Nyoman Gede | |
| dc.contributor.author | Utami, Wiji | |
| dc.contributor.author | Sudarsih, Sudarsih | |
| dc.date.accessioned | 2020-02-28T07:55:27Z | |
| dc.date.available | 2020-02-28T07:55:27Z | |
| dc.date.issued | 2020-01-02 | |
| dc.identifier.uri | http://repository.unej.ac.id/handle/123456789/97287 | |
| dc.description.abstract | This study aims to determine emotional dissonance, emotional intelligence as well as
organizational commitment and their influences on job satisfaction of employees of
Bank BUMN (state-owned banks) in Indonesia. The approach used in this research is
a quantitative approach. The research population is 283 front office employees from
7 state-owned banks in Indonesia consisting of tellers, customer services staff, and
marketing staff. All the 283 populations studied entirely. The methods of data analysis
used multiple linear regression analysis. The results of test and analysis show that
emotional dissonance has a negative and significant effect on job satisfaction of
employees of Bank BUMN in Indonesia, emotional intelligence has a significant effect
on employee job satisfaction and commitment have a positive and significant impact
on job satisfaction of employees of Bank BUMN in Indonesia. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Jurnal Istiqro: Jurnal Hukum Islam, Ekonomi dan Bisnis Vol.6 / No.1: 1-10 Januari 2020 | en_US |
| dc.subject | emotional dissonance | en_US |
| dc.subject | emotional intelligence | en_US |
| dc.subject | organizational commitment | en_US |
| dc.subject | employee job satisfaction | en_US |
| dc.title | The Influence of Emotional Dissonance, Emotional Intelligence and Organizational Commitment on Job Satisfaction of Employees of Bank BUMN in Indonesia | en_US |
| dc.type | Article | en_US |
| dc.identifier.kodeprodi | KODEPRODI0810201#Manajemen | |
| dc.identifier.nidn | NIDN0002046305 | |
| dc.identifier.nidn | NIDN0020017401 | |
| dc.identifier.nidn | NIDN0012126205 | |
