dc.description.abstract | Introduction: The provision of community health care service is strongly
correlated with professional attitudes and behavior among nurses.
Professionalism retains public trust and erases negative perceptions of the
inappropriate behavior, incompetence, poor communication, and
inadequate complaint handling skill. Therefore, the recent study aimed to
explore the determinants that influenced nurses' professional behavior in
Public Health Centers in Indonesia.
Methods: This was an analytic observational study using a cross-sectional
research design. A two-months-study conducted from August to October
2022, involving a total of 227 eligible nurses from 50 public health centers
(Puskesmas) in Jember Regency, East Java, Indonesia.
Results: Recent findings revealed several determinants of the professional
behavior of nurses in the public health care setting: 1) professional
behavior was influenced by sociodemographic, individual, and
psychological factor, 2) the most significant influence was delivered by the
individual factor, 3) individual factor was specifically portrayed by the
indicator of professional practice competency and skill among the nurses,
and 4) subsequently, a higher level of practice competency and skill would
contribute to a better professionalism.
Conclusion: Sociodemographic, individual, and psychological factor
concurrently influence the development of professional behavior among
the nurses. | en_US |