THE USE OF REGISTER IN MERPATI AIRLINES RESERVATION GUIDELINES
Abstract
The general study of this thesis is sociolinguistics. Register as one of the parts
of sociolinguistics refers to a set of words that speakers use to communicate in certain
situations and chances reflects their social identity; this set of language is associated
with distinct occasional or social groups. This thesis is conducted to describe of the
kinds and the meaning of flight registers, the occasion when the Merpati staff use
flight registers, and the categories of terms used by them in a week. The data are
gained from Merpati Airlines Reservation Guidelines.
The type of this thesis is descriptive-qualitative research which is conducted
by collecting the data, analyzing the data and then describing briefly the data. From
the result of the data, the writer gets some conclusion. It is found that the registers are
not only used in the office, but it is also used wherever they meet people with same
job and when they meet customer or client. Meanwhile, the twenty six random flight
registers is not entirely used in the occupational activities. There are 8 items which
are always perfectly used by Merpati’s staffs such as boarding member, boarding
point, booking/reservation, booking member, deplaning point, firming, itinerary, and
on-line. Besides, there have some items used in Merpati Airlines Reservation
Guidelines have different meanings (closed register) from those used by people in
common or stated in the Oxford Advanced Learner’s Dictionary. They are boarding
member, boarding point, booking member, delivering member, firming, gap,
interchange flight, interline, leg, local passenger, no show, portion, receiving
member, segment, and standby/go show.