| dc.description.abstract | Lean management is a method used to eliminated or reducing waste. In the outpatient installation at the
hospital X Banyuwangi. There are several waste that must be addressed immediately so that service ccan
run optimally. The purpose of this study is to map waste based on lean management in outpatient
installation. The research is a qualitative research with a type of phenomenology. The informans of this
research results, there are 8 categories of the waste contained in outpatient installation, namely defect,
overproduction, waiting, non-utilized talents, transportation, inventory, motion, and extra processing.
There are 3 waste that must be resolved quickly due to their very serious impact namely extra processing
in the form of hospital management information system (SIMRS) which not integrated, waiting in the form
of the patient waiting time, and inventory in the form of mismatched drug stocks. Improvements were
made using the failure mode and effect analysis (FMEA) method in the form of solution and the resulting
impact. One form of the solution is the kanban design | en_US |
