| dc.description.abstract | Jember
Klinik
Hospital
is a
hospital
that
has
experienced
the
development
of
which
was
originally
devoted
serving
medical
and
health
care
for
employees
Plantation
(Int
ern)
both
active
and
retired,
has
now
become
a
private
hospital
that
also
serves
the
gen
eral
public.
Health
care
products
at
the
Hospital
Clinic
Jember
became
more
varied,
but
there
is
a
difference
of
visit
rate
respectively
poly
in
each
year,
such
as
in
poly
growth
and
development
increased
34.6%
in
2012.
While
on
physiotherapy
also
increased
in
2012
as
much
as
19.8
%.
But
the
decline
in
the
number
of
visits
occurred
in
infant
massage
services,
which
declined
by
33.7%
in
2011
and
the
poly
acupuncture,
which
decreased
by
11.4%
in
2012.
Product
innovations
that
will
be
studied
include
poly
acupuncture,
growth,
physiotherapy,
infant
massage
service.
The
population
was
patients
on
Poly
Acupuncture,
Growth
and
Development,
Physiotherapy,
Infant
Massage
Service
and
obtained sample
as many
as
92
people. The
data
were
analyzed using
Spearman
correlation
test
with
95%
confidence
level
.
ρ
values
>0.05.
The
results
showed
that
there
is
a
relationship
between
the
product
innovation
and
quality
of
service
with
visit
rate,
with
p
value
=
0.000.
ρ
values
<
0.05
means
that
H
is
rejected.
Jember
Klinik
Hospital
need
to
do
business
feasibility
analysis
and
improve the quality of service with integrated quality management. | en_US |
