Browsing MT-Management by Subject "Servqual, Expectation, Value, Satisfaction, Image, Loyalty"
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ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI PERCEIVED VALUE DAN KEPUASAN SERTA PENGARUHNYA TERHADAP PERCEIVED IMAGE DAN LOYALITAS PELANGGAN TEGANGAN MENENGAH PT PLN (Persero) APJ BEKASI
(2014-01-25)By observing specified customers of PT PLN (Persero) APJ Bekasi as a research object, this research determine several purposes, as follows : 1). Analyse the direct influence of service quality to Perceived value 2) ...