Browsing UT-Faculty of Economic and Business by Subject "e-service quality, e-recovery service quality, e-satisfaction, e-loyalty"
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The Effect of E-service Quality and E-recovery Service Quality on E-loyalty Through E-satisfaction on Tokopedia E-commerce Consumers in Bandar Lampung City
(Fakultas Ekonomi dan Bisnis, 2022-11-22)In the digital age, all human activities are must to be fast and precise, the impact of which is forcing the increasing mobility of human activities in many aspects, including trade which gave birth to an online marketing ...