Analisis Kinerja Rantai Pasok Produksi Kopi dengan Pendekatan Supply Chain Operation Reference (Scor) (studi Kasus : Rumah Kopi Banjarsengon Jember)

Abstract

Coffee is a plantation commodity that has high economic value. Jember Regency is one of the largest areas in Rast Java which has potential to develop coffee commodities. The total area of coffee plantations in Jember is 16,882 hectares of coffee plantations, of which 5,601.31 hectares are smallholder coffee plantations (Nurdiansyah et al, 2017). The demand for coffee in Jember Regency is quite high, especially for robusta coffee. The high demand for coffee in Jember has encouraged coffee industry entrepreneurs to increase production in order to meet consumer demand. In carrying out these activities, the coffee industry must cooperate with farmers and various institutions such as marketing agencies. The activities carried out by industrial entrepreneurs, farmers and various institutions have led to a supply chain pattern in which there are product, financial and information flows. One of the industries in Jember Regency that processes coffee and implements a supply chain pattern is the Banjarsengon Coffee House in Patrang District. In carrying out its supply chain activities, in this industry there are indications of problems related to fulfilling consumers and partner product demands that have not been fully met. In addition, Banjarsengon Coffee House has never conducted a measurement of supply chain performance based on the effectiveness of its supply chain performance. With these indications of problems, it is necessary to measure supply chain performance at the Banjarsengpn Coffee House, Jember. This research is intented to determine the analysis supply chain, performance of the supply chain at the Banjarsengon Coffee House Jember, and improvement recommendations. The method used in this study was the Supply Chain Operation Reference (SCOR) method. Supply chain performance DIGITAL REPOSITORY UNIVERSITAS JEMBER DIGITAL REPOSITORY UNIVERSITAS JEMBER x measurement is carried out based on the core process, and is described in each attribute and matrices in the Supply Chain Operation Reference (SCOR) method. The result of the analysis of supply chain activities at the Banjarsengon Coffee House Jember by mapping based on the 5 core processes in the SCOR method that were plan, source, make, delivery, and return. The result of measuring supply chain performance when compared with the benchmarking data obtained, there were several performance attributes that were still in an advantage position so that improvements need to be made. Some indicators that were in an advantage position is delivery performance (93%), order fulfillment (96%), order fulfillment cycle (6 days), and daily inventory (0,31 days). Improvement of several indicators such as delivery performance, order fulfillment, and order fulfillment cycles can be made by optimizing the scheduling system (both in harvesting and production processes up to delivery) by taking into account weather aspects. In addition, improvements can be also be made to the drying process which still use sunlight by using more advanced technology such as solar drying. Meanwhile, for daily inventory indicators, companirs should not carry out daily inventories, because coffee product that are stored for long wil affect the quality of coffee product.