Peran Human Resources Department dalam Mendukung Pariwisata Berkelanjutan di Treasure Bay Bintan

Abstract

This final report discusses the role of the Human Resources Department in supporting sustainable tourism at Treasure Bay Bintan through the implementation of Environmental Social Governance (ESG) principles. Environmental Social Governance (ESG) is an approach that considers environmental, social, and governance aspects in managing business activities responsibly and sustainably. In this implementation, the Human Resources Department has a role in supporting human resource management and encouraging employee participation in sustainability-related activities. The role of the Human Resources Department includes supporting training activities, managing administrative needs, providing information, and assisting programs organized by the ESG Committee. These roles help increase employee awareness and encourage active participation in activities that support sustainability. Sustainable Tourism is implemented through various programs related to environmental conservation, employee welfare, occupational safety, social responsibility, and good governance. The Human Resources Department supports these programs through communication and coordination with the ESG Committee and employees involved in the activities. This report uses a qualitative method, with data collected through observation, interviews, documentation, and literature review during the Practical Work period at Treasure Bay Bintan. The results show that the Human Resources Department acts as a supporting and coordinating department rather than the main executor of all sustainability programs. Its involvement contributes to increasing employee awareness, participation, and responsibility in supporting sustainable practices. Therefore, the Human Resources Department plays a role in strengthening the implementation of Sustainable Tourism and supporting Treasure Bay Bintan as a responsible Tourist Destination that considers environmental, social, and governance aspects in its operations.