Exploring Senior High School English Teachers’Problems of Classroom Management And Their Solutions in Online English Teaching And Learning Process: A Case Study

Abstract

This online learning process is a new experience for teachers. It is undeniable that many obstacles arise when teaching online. Many problems in the teaching and learning process are faced by teachers when teaching online. Problems can come from students, parents of students, and teachers. Issues from the first students, several students do not have a smartphone or laptop because of family finances, and some students who live in remote places with difficulty find a signal to connect to the internet.The aim of this study was to explore senior high school English teachers’ problems of classroom management and their solutions in online English teaching and learning process. The researcher conducted this research at senior high school in Jember by using a case study to investigated teachers’ problems of classroom management and their solutions in online English teaching and learning process. The data were collected by conducting semi-structured interview to obtain detailed information on the research issue. The researcher applied thematic analysis from Braun and Clarke (2006) to analyze my data. Through inductive coding, there were five emergent themes, human resource. The researcher identified the first theme from the sub-theme of the importance of teacher understanding technology in the world of education and students' responsibility. The second theme is material provision. The researcher identified the theme from the sub theme of material provision. The third theme is teacher-student interaction. The researcher identified the theme from the sub theme of teacher students’ interaction. The fourth theme is time management. identified the theme form sub theme of time management. The fifth theme is technological issues. The researcher identified the theme form sub theme of device problem and signal problem. Based on the findings section, classroom management problems faced by teachers in class has founded by several factors: Material provision, Technological Issue, Time management, Teacher and Students Interaction and Human Resources. Teachers have to improvised or adapting their method of teaching in short time during online classes to solve the problem. Teachers have several methods for teaching in their class during online classes.Reyhan used traditional approach using radio in school to broadcast his class so student can attend the class without internet connection and submitting the assignment for proofing their absence. This method solving the problem about technological issue but this method is less interaction with student and some student does not have responsibility to submit their assignment. In contrast Arkana has different method to make effectiveness class, he using Jam Board to make an interaction and monitoring with the students by holding written discussion and collecting assignments, but this method makes technological issue problem required the students have an internet quota and good device.