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dc.contributor.authorKrishnabudi, Nyoman Gede
dc.contributor.authorUtami, Wiji
dc.contributor.authorSudarsih, Sudarsih
dc.date.accessioned2020-02-28T07:55:27Z
dc.date.available2020-02-28T07:55:27Z
dc.date.issued2020-01-02
dc.identifier.urihttp://repository.unej.ac.id/handle/123456789/97287
dc.description.abstractThis study aims to determine emotional dissonance, emotional intelligence as well as organizational commitment and their influences on job satisfaction of employees of Bank BUMN (state-owned banks) in Indonesia. The approach used in this research is a quantitative approach. The research population is 283 front office employees from 7 state-owned banks in Indonesia consisting of tellers, customer services staff, and marketing staff. All the 283 populations studied entirely. The methods of data analysis used multiple linear regression analysis. The results of test and analysis show that emotional dissonance has a negative and significant effect on job satisfaction of employees of Bank BUMN in Indonesia, emotional intelligence has a significant effect on employee job satisfaction and commitment have a positive and significant impact on job satisfaction of employees of Bank BUMN in Indonesia.en_US
dc.language.isoenen_US
dc.publisherJurnal Istiqro: Jurnal Hukum Islam, Ekonomi dan Bisnis Vol.6 / No.1: 1-10 Januari 2020en_US
dc.subjectemotional dissonanceen_US
dc.subjectemotional intelligenceen_US
dc.subjectorganizational commitmenten_US
dc.subjectemployee job satisfactionen_US
dc.titleThe Influence of Emotional Dissonance, Emotional Intelligence and Organizational Commitment on Job Satisfaction of Employees of Bank BUMN in Indonesiaen_US
dc.typeArticleen_US
dc.identifier.kodeprodiKODEPRODI0810201#Manajemen
dc.identifier.nidnNIDN0002046305
dc.identifier.nidnNIDN0020017401
dc.identifier.nidnNIDN0012126205


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