Uji Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Pelanggan TV Berbayar Indovision

dc.contributor.author	Sauqi, Ahmad
dc.contributor.author	Handriyono
dc.date.accessioned	2015-10-30T06:40:35Z
dc.date.available	2015-10-30T06:40:35Z
dc.date.issued	2015-10-30
dc.identifier.issn	0216-2431
dc.identifier.uri	http://repository.unej.ac.id/handle/123456789/64263
dc.description	RELASI (Jurnal Ekonomi) Volume XVIII: Juli 2013	en_US
dc.description.abstract	Experiment of the influence of quality service on customers satisfaction and loyalty in a pay TV Indovision branch of Jember is intended to (1) test quality influence services to the customers satisfaction (2) test quality influence services to customers loyalty (3) test the influence of customers satisfaction to their loyalty. The Population in this study is all customers in a pay TV Indovision brach of Jember, mean while the target of this study is exhaustive and active users of Indovision's service.	en_US
dc.subject	Quality services	en_US
dc.subject	Satisfaction	en_US
dc.subject	Loyalty	en_US
dc.title	Uji Pengaruh Kualitas Layanan terhadap Kepuasan dan Loyalitas Pelanggan TV Berbayar Indovision	en_US
dc.type	Article	en_US