| dc.description.abstract | Consumer satisfaction over the quality of services Dodoo Watu Beach
attractions in Banyuwangi has terpenuhi.Hal it showed the presence of
gratification which has been obtained by visitors . It is the show by the results of
the performance scores > balanced the interests of visitors . Based on existing
indicators at each position indicator on the Cartesian diagram , as follows : ( a)
the indicators are in quadrant A should be a top priority and must be conducted in
accordance with the interests of visitors , there are indicators on the variable
responsiveness ie how busy the beach operators willing to help visitors ; ( b ) the
indicators are in quadrant B are indicators that its implementation should be
maintained , because it is already satisfying visitors and is in conformity with the
interests of visitors , while the indicator - indicator is the condition of comfort ,
attitude coastal managers , how managers beach in explaining to visitors , (c ) the
indicators are in quadrant C are the indicators that are considered less important
by the visitors , and visitors rate the quality of service for granted. The indicators
included in this quadrant is the appearance of the managers of the beach , beach
penglola attention individually , provide a service that is not discriminating visitors
, and ( d ) the indicators are in quadrant D is an indicator that is considered less
important by visitors and perceived implementation excessive . Indicators
contained in these squares is the provision of services in accordance with the
promised | en_US |
