Browsing LECTURER SCIENTIFIC PUBLICATION (Publikasi Ilmiah) by Author "FADHILAH, Evi Nurul"

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    • Quality Function Deployment and Kano Model for Service Quality Improvement of UNEJ Medical Center 

      MUSMEDI, Didik Pudjo; FADHILAH, Evi Nurul; ENDHIARTO, Tatok; MARIDELANA, Vanya Pinkan; APRIONO, Markus (International Journal of Scientific Development and Research (IJSDR), 2022-06-25)
      The competition among health care industries in Indonesia is rapidly developing. UNEJ Medical Center (UMC) is a health service unit provided by the University of Jember, Indonesia. UMC's improvement of service quality is ...