Browsing Fakultas Keguruan & Ilmu Pendidikan by Subject "quality of service, customer satisfaction"
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Pengaruh Kualitas Pelayanan Pengiriman Barang Terhadap Kepuasan Pelanggan di PT. Herona Express Kantor Perwakilan Jember Tahun 2013 (2014-05-07)The quality of service is critical for customer satisfaction in maintaining the survival and development of enterprises. This research aims to know the effect of service quality delivery of goods consisting ...