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    ANALISIS MANAJEMEN HUBUNGAN PELANGGAN MELALUI KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN PADA RESTORAN PIZZA HUT CABANG JEMBER 

    Imam Suroso (2014-04-15)
    This study aimed at analyzing the effects of customer relation management, via service quality, on the customer satisfaction using the service of Pizza Hut Restaurant of Jember branch. The study analyzed the correlations ...

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    Author
    Imam Suroso (1)
    Subject
    Customer Relation management; Service Quality; Customer Satisfaction (1)
    ... View MoreDate Issued2014 (1)Has File(s)Yes (1)

    UPA-TIK Copyright © 2024  Library University of Jember
    Contact Us | Send Feedback

    Indonesia DSpace Group :

    University of Jember Repository
    IPB University Scientific Repository
    UIN Syarif Hidayatullah Institutional Repository