Browsing Fakultas Ekonomi by Author "Bambang Irawan"
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ANALISIS PENGARUH CUSTOMER RETENTION PROGRAM PT. BNI 46, TBK CABANG JEMBER
Dimas Firman Kurniawan; Imam Suroso; Bambang Irawan (2014-07-02)This study aims to analize the effect of Customer Retention Effect Analysis Program (CRP) on Loyalty Through Customer Satisfaction in the Saving Customer atBNI 46 Jember. The purpose of this study is to determine and ...