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The Influence of Product and Service Quality on Consumer Satisfaction and Consumer Loyalty in Water Packaging Company Marshof Brand at CV. Tirta Alam Raya Banyuwangi

Imron, Mohammad; Sularso, Raden Andi; Suroso, Imam (2018-07-04)

This research is intended to know the effect of product and service quality to customer satisfaction and loyalty on Marshof bottled water product (AMDK). This research use quantitative research through explanatory ...

The Effect of Competence, Organizational Commitment, and Perceived Organizational Support towards Service Quality and Working Group Performance of Procurement Service Unit in Ministry of Finance of Indonesia

Purnomo, Agus Heri; Sularso, Raden Andi; Roziq, Ahmad (2018-07-04)

This research aims to examine and analyse the effects of competence, organizational commitment, and perceived organizational support towards the service quality and the working group performance of Procurement Service Unit ...