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    EFFECT OF SERVICE QUALITY AND BRAND IMAGE ON SATISFACTION AND LOYALTY OF TIKI CUSTOMER IN JEMBER 

    Suroso, Imam (2017-01-23)
    This study purpose is to test the effect of service quality and brand image on satisfaction and loyalty of TIKI customer in Jember.
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    Effects of Service Quality on Word of Mouth through Satisfaction in Outpatient at Sakinah Islamic Hospital in Mojokerto Regency 

    Agustin, Nurul; Hernawati, Sri; Viphindrartin, Sebastiana (2018-08-23)
    Hospital is health service institution organizing individual health service. In an increasingly competitive environment, hospitals should be increasingly aware of the importance of providing the best quality service ...
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    Pengaruh Kualitas Layanan, Harga Dan Citra Merek Terhadap Kepuasan Dan Loyalitas Pelanggan POS Ekspres dI Kantor POS Bondowoso dan Situbondo 

    SUWANDI, Suwandi; SULARSO, Andi; SUROSO, Imam (Jurnal Ekonomi Akuntansi dan Manajemen, 2015-07-07)
    The objectives of this study was to determine the effect of service quality, price and brand image on Post Express customer satisfaction and loyalty in Bondowoso and Situbondo Post Office, using analytical methods ...

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    AuthorAgustin, Nurul (1)Hernawati, Sri (1)SULARSO, Andi (1)SUROSO, Imam (1)Suroso, Imam (1)SUWANDI, Suwandi (1)Viphindrartin, Sebastiana (1)Subject
    satisfaction (3)
    service quality (3)
    brand image (2)customer loyalty (2)price (1)Word of mouth (1)... View MoreDate Issued2015 (1)2017 (1)2018 (1)Has File(s)Yes (3)

    UPA-TIK Copyright © 2024  Library University of Jember
    Contact Us | Send Feedback

    Indonesia DSpace Group :

    University of Jember Repository
    IPB University Scientific Repository
    UIN Syarif Hidayatullah Institutional Repository