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The Influence of Service Quality, Brand Image, and Store Atmosphere on Customer Loyalty through Customer Satisfaction at Indomaret Plus Jember
(Jurnal of Management Systems, 2021-04-01)
This study aims to determine the influence of service quality, brand image, and store atmosphere on customer loyalty through customer satisfaction at Indomaret Plus Jember. The research sample consisted of 100 respondents ...
Experimental Marketing and Service Quality for Railway Customer Satisfaction
(Quality Access to Success (Journal of Management Systems), Vol. 21, No. 178/ October 2020, 2020-10-01)
This research aims to investigate the influence of marketing experience and service quality on railway customer
satisfaction. This type of research is explanatory research. The population in this research is all consumers ...
The Effect of Service Quality on Consumer Satisfaction, Word of Mouth, Brand Trust and Decision to Choose Banking Services at College Employees In The City of Kupang
(Archives of Business Research – Vol.7,No.7, 2019-07-25)
The Bank in general aims to support the implementation of national development in
order to improve equity, economic growth and national stability towards improving
people's welfare. Banks in Indonesia must carry out their ...