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The Influence of Service Quality, Brand Image, and Store Atmosphere on Customer Loyalty through Customer Satisfaction at Indomaret Plus Jember
(Jurnal of Management Systems, 2021-04-01)
This study aims to determine the influence of service quality, brand image, and store atmosphere on customer loyalty through customer satisfaction at Indomaret Plus Jember. The research sample consisted of 100 respondents ...
EFFECT OF SERVICE QUALITY AND BRAND IMAGE ON SATISFACTION AND LOYALTY OF TIKI CUSTOMER IN JEMBER
This study purpose is to test the effect of service quality and brand image on satisfaction and loyalty of TIKI customer in Jember.
Building Customer Loyalty Based on Service Quality, Company Image, Customer Value and Experiential Marketing
The this study purpose is to test the effect of service quality, company image and customer value on experiential marketing and customer loyalty at PT Asuransi Jasaraharja Putera Indonesia. Total 200 respondents are ...
Impact of Service Quality, Price, and Brand on Loyalty with the mediation of Customer Satisfaction on Pos Ekspres in East Java
The study examines the effect of service quality, price, brand image on customer satisfaction. This study also investigates the effect of loyalty, customer satisfaction on customer loyalty. The population is the customers ...
Model Empiris Membangun Kesetiaan Pelanggan Berbasis Kualitas Pelayanan Dengan Mediasi Kualitas Hubungan Pada Industri Ritel Berbasis Jejaring Minimarket
The objective of this research is to analysis the direct effect of service quality on relationship quality and customer loyalty, the direct effect of relationship quality on customer loyalty, and indirect effect of service ...