| dc.description.abstract | This study aims to determine and analyze the innovation of complete population
administration services in the district at the Department of Population and Civil
Registration of Jember Regency. Previously, population administration services such
as ID cards, family cards, and birth certificates were centered at the Jember Regency
Population and Civil Registry Service, people who would take care of population
administration complained that the distance between the official office and their
homes was too far, such as Silo sub-district, Umbulsari sub-district, and still much
more. They have to come all the way to the Jember district office to take care of
population administration. The services provided by the Department of Population
and Civil Registry of Jember Regency were too long, causing very long queues
and overcrowding. This study used qualitative research methods. Data collection
techniques were carried out by means of observation, in-depth interviews, and
documentation. Data validation was done using the source triangulation method. This
study uses interactive model data analysis techniques, namely data condensation, data
presentation, and verification. The results showed that the population administration
service program at the sub-district office was a breakthrough or new innovation in
population administration services for Jember district. People were no longer required
to come all the way to the office, rather they just had to visit their respective sub-district
offices so they can take care of population administration. Population administration
services are easier and faster, services that do not cause long queues. | en_US |
