Browsing Karya Deposit Ilmiah by Author "Petti Kartika Sari"
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Pengaruh Kualitas Pelayanan Pengiriman Barang Terhadap Kepuasan Pelanggan di PT. Herona Express Kantor Perwakilan Jember Tahun 2013
Petti Kartika Sari; Sri Wahyuni (2014-05-07)The quality of service is critical for customer satisfaction in maintaining the survival and development of enterprises. This research aims to know the effect of service quality delivery of goods consisting ...