The Correlation of Transcultural Nursing Competencies and Hospital-Based Nursing Therapeutic Communication in Jember, Indonesia

Abstract

The difference in the cultural background is a challenge for nurses to maintain excellent service. This study aimed to analyze the relationship between transcultural nursing competencies and therapeutic communication of nurses at the inpatient ward of the Regional Hospital in Jember. The research method used in this study is correlation research that aimed to examine the relationship between two variables in a group of objects. The results of this study show that 106 nurses who were included in this research; 74.5 % had adequate nursing competency values. This study showed that 49.1% of 106 nurses at the inpatient ward in hospital applies therapeutic communication techniques in insufficient categories . The final results of this study indicate the relationship between transcultural nursing competencies and therapeutic communication of nurses have a relationship with p = 0.001, and r = 0.320. The researcher assumes the differences of culture and language cause a low relationship between transcultural nursing competencies and nurse therapeutic communication, and there is also another factor that significantly associated with transcultural nursing competencies, that is transcultural selfefficacy

which is the main factor which can improve the quality of congruent culturebased care services.