The Role of Work Motivation as a Mediation Influence of Situational Leadership Style and Change Management on Performance of Employee in Bank Mandiri Jember

Abstract

This study aims to analyze the role of work motivation as a mediation of the influence of situational leadership style and change management on the performance of micro credit sales of Bank Mandiri Jember employees. This study was conducted using a sample of 116 respondents. To test the effect of variables such as situational leadership style, change management, work motivation and performance, this study Applies path analysis. The results of the analysis show that (1) the situational leadership has a significant positive effect on work motivation, (2) change management has a significant positive effect on work motivation (3), situational leadership has a significant positive effect on performance, (4) Change management has a significant positive effect on performance, (5) work motivation has a positive influence on performance. Conclusions are generated from the situational leadership style variables and effective change management to improve micro credit sales performance by increasing Reviews their work motivation.