Pengaruh Kecerdasaan Emosional dan Kepribadian Terhadap Kinerja Melalui Kepuasam Kerja Karyawan pada PT PLN (Persero) Area Jember

Abstract

PT PLN (Persero) Area Jember is a company that deal with all aspects of electricity and services in Jember. PT PLN (Persero) Area Jember in the electricity business aims to ensure the electrical power in sufficient quantity, good quality and reasonable price to improve the welfare and prosperity of the people in a fair and equitable and encourage increased economic activity. To achieve these objectives, the quality of human resource management that there is need to improve professionalism in the form of repairs and meet the demands of an increasingly competitive market. PT PLN (Persero) should do all it can to improve the quality of their performance so as to compete and be a business entity that can serve the needs of society in the field of electricity services. This research use explanatory research as the research design and method. The population of this research is all employees at PT PLN (Persero) Jember area totaling 65 people and sample in this research is the entire population or by using a census. The analytical tool used in this research is path analysis. The results of this study show that emotional intelligence is positive and significant impact on job satisfaction, personality positive and significant impact on job satisfaction, emotional intelligence positive and significant effect on employee performance, personality positive and significant effect on employee performance, job satisfaction positive and significant impact on the performance of employees at PT PLN (Persero) Area Jember.