PERANCANGAN TOOLS PENGUKURAN KlNERJA PERUSAHAAN DAN KARYAWAN DENGAN MENGGUNAKAN OBJECTIVE MATRIX

Abstract

Performance measurement is a management tool to improve the decision making qualityfor organizationalperformance improvement.Performance management is about how to manage activities within an organization to. achieve its goals. The performance measurement design requires performance indicators formed from the dimensions of satisfaction and employee contributions to the company. By using the dimensions of employee satisfaction structured business goals to be achieved through the fulfillment of employee satisfaction firm. Business objectives is the basis for build Key Performance Indicators in this measurement design. Based on the results of the KPIs identification, there are 12 KPIs to measure corporate performance to the employee. The results shown on OMAX that 4 KPis on the highest target, and 8 KPis are still under target. Measurement results compiled in Objective Matrix (OMAX) to determine the level/achievement levelperformance indicators set targets.