Please use this identifier to cite or link to this item: https://repository.unej.ac.id/xmlui/handle/123456789/80031
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dc.contributor.authorYulisetiarini, Diah-
dc.contributor.authorSubagio, Ari-
dc.contributor.authorParamu, Hadi-
dc.contributor.authorIrawan, Bambang-
dc.date.accessioned2017-04-04T03:37:42Z-
dc.date.available2017-04-04T03:37:42Z-
dc.date.issued2017-04-04-
dc.identifier.issn1993-5250-
dc.identifier.urihttp://repository.unej.ac.id/handle/123456789/80031-
dc.descriptionInternational Business Management 11 (1): 215-221,2017en_US
dc.description.abstractThe objective of this study was to analyze the significant effect of price, service quality and product quality on customer repurchase intention and satisfaction in online shopping at the state universities students in East Java Province. This study used purposive sampling method with the sample consisted of 184 respondents. Structural Equation Model (SEM) was used as the analysis method. Results showed that price and service quality had significant effect on customer repurchase intention. Product quality and service quality had significant effect on customer satisfaction. But, product quality had no significant effect on customer repurchase intention and price had no significant effect on customer satisfaction in online shopping.en_US
dc.language.isoenen_US
dc.subjectRepurchase intentionen_US
dc.subjectcustomer satiscfactionen_US
dc.subjectpriceen_US
dc.subjectservice qualityen_US
dc.subjectproduct qualityen_US
dc.titleCustomer Repurchase Intention and Satisfaction in Online Shoppingen_US
dc.typeArticleen_US
Appears in Collections:LSP-Jurnal Ilmiah Dosen

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