The Effect of Work Stress and Job Satisfaction On Turnover Rate With Organizational Commitment as the Intervening Variable in PT Bfi Finance

Abstract

This study aimed to determine the effect of work stress and job satisfaction on turnover ratewith organizational commitment as an intervening variable. This study used the census method, with the population of BFI Finance East Java 3 Regional Marketing and Operation Division consisting of 75 people, so the population in this study also was also as a sample. The analytical tool used was path analysis using SPSS software. The findings of this study indicated that work stress and job satisfaction had a significant impact (influence) on turnover rate. Work stress and job satisfaction are higher with the assumption that other variables are fixed, it will reduce the rate of turnover intention. Work stress and job satisfaction also had a significant impact (influence) on organizational commitment. If work stress is higher and job satisfaction is lower with the assumption that other variables are fixed, then organizational commitment will decrease.