Hubungan Antara Kualitas Pekerjaan Perawat Dengan Kualitas Pelayanan Perawatan Pada Pasien Di Rumah Sakit Daerah Jember

Abstract

The quality of care can be influenced by the work of nurses who describe the satisfaction of nurses at work. Objective: This study aims to analyze the relationship between nurses' quality of work-life and the quality of care for patients. Methods: Researchers used a cross-sectional approach that involved 53 nurses in the inpatient installation with a total sampling and 53 clients in the inpatient installation selected by purposive sampling. Data collection was done by filling out questionnaires on the quality of work-life for nurses and the quality of care for clients. Results: The results showed that the quality of nurses' work lives was good (49%), and the quality of care from client perceptions was good (49%). The results of the analysis using Chi-Square showed that there was a relationship between the quality of work lives of nurses and the quality of care (pvalue= 0.009, α=0.05). Conclusion: The low quality of work-life causes low maintenance. Nurses with good quality work-life will provide good quality care. Therefore, planning a strategy to create a comfortable work environment by improving every dimension of the work-life quality is vital to improving the quality of care.