Influence of System Quality, Information Quality, and Service Quality on Organization at Public Health Center Pasuruan City

Abstract

Health policy in Indonesia requires every public health center to organize a Puskemas Management Information System (SIMPUS). SIMPUS implementation in Pasuruan City aims to improve the quality of health services, but in its implementation SIMPUS still faces many obstacles so that it has not run optimally. The purpose of this study is to identify and determine the effect of system quality, information quality and service quality on the organization. This type of research used analytic observational with cross sectional design. Total population 268 officers with a sample of 160 officers at the public health center. The results showed that the quality of the system had no effect on the organization. Meanwhile, information quality and service quality have an effect on the organization. Suggestions that can be given are improving network quality, holding training and technical guidance, evaluating and maintaining devices