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Repository Universitas Jember
Browsing by Author INDIRA MURTI, LITA
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Showing results 1 to 1 of 1
Issue Date
Title
Author(s)
2016
KESENJANGAN ANTARA HARAPAN PENUMPANG DENGAN PERSEPSI PENYEDIA JASA ATAS KUALITAS LAYANAN MUTIARA TIMUR STASIUN PT. KERETA API INDONESIA DAOP IX JEMBER THE GAP BETWEEN PASSENGERS EXPECTATION AND SERVICE PROVIDERS PERCEPTION ON THE QUALITY OF SERVICE OF MUTIARA TIMUR STATIONS PT. KERETA API INDONESIA DAOP IX JEMBER
Dimyati, Mohammad
;
Ari Subagio, N.
;
INDIRA MURTI, LITA