| dc.description.abstract | Arguably, the most innovative managers in the hospitality industry, executive housekeepers have diverse and challenging responsibilities. They must be first-rates managers with a sound understanding the basic of cleaning and preventive maintenance. They must understand and meet the needs both their staff members and the property's guests. The close work relationships between housekeeping and all other departments within property makes the executive housekeeper a pivotal decision maker. As many housekeepers point out, the roles and responsibilities of the executive housekeeper continue to expand. In the future, all maintenance, security, traditional housekeeping functions may be under their management. For present, executive housekeeper need to understand these basics :
1. The proper chain of command within the properly
2. Management philosophies
3. Organizational charts
4. Staffing tables | en_US |
