| dc.description.abstract | Service of public by governmental aparatur these days still met by many
weakness so that not yet earned to fulfill the quality of which is expected by society.
This matter is marked with there is still its various sigh of submitted society through
mass media, so that can generate unfavourable image to governmental aparatur.
Considering governmental function is to serve society hence government require to
continue to cope to improve the quality of service
Target of this Research is to know the existence of relation between officer
proffesionalism with quality of service in Body of Kependudukan Family of
Berencana and Note Civil Sub-Province of Jember.
In this research there are two variable that is officer proffesionalism variable
and variable of[is quality of service. To connect both the variable use theory of
Ginandjar Kartasasmita that is that in the effort improving service good to leveller
and also improve the quality of service of society is with proffesionalism.
Result of from research is to show Proffesionalism Officer Correlate
Signifikan With Quality of Service in Body of Kependudukan Family of Berencana
And Note Civil Sub-Province of Jember. This Matter is proved with test of Rank
Spearman and test of t test.. Result of from test of Rank Spearman is rs count > rs of
is tables of or 0,854 > 0,359. While result of test of t test is t count ( 7,337) > t of is
tables of ( 2,086).
Thereby hypothesis zero ( Ho) expressing " Relation inexistence between
officer proffesionalism with quality of service in Body of Kependudukan Family of
Berencana and Note Civil Sub-Province of Jember" refused and job hipotesis ( Ha)
vii
expressing " Existence of relation between officer proffesionalism with quality of
service in Body of Kependudukan Family of Berencana and Note Civil Sub-Province
of Jember" accepted.
From acquirement of analysed research result by using formula of Rank
Spearman accompanied by test of signifikasi above mentioned test t can be said that
by theory of Ginandjar Kartasasmita about proffesionalism relate to the quality of
service can be accepted and applied in Body environment of Kependudukan Family
of Berencana and Note Civil Sub-Province of Jember.
Kata Kunci : Kualitas Pelayanan | en_US |
