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An Empirical Investigation of Organizational Citizenship Behavior (OCB): The Way to Improve Performance in Higher Education Institutions
(INTERNATIONAL JOURNAL OF SCIENTIFIC & TECHNOLOGY RESEARCH VOLUME 8, ISSUE 09, SEPTEMBER 2019, 2019-09-01)
This study aims to determine the influence of OCB Variables, namely Altruism, Conscientiousness, Sportsmanship,
Courtesy, and Civic Virtue on Employee Performance. ) and Elizabeth Situbondo Hospital employee performance. ...