Browsing LECTURER SCIENTIFIC PUBLICATION (Publikasi Ilmiah) by Author "Amani, Tatik"
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The Effect of Public Sector Performance (The Customer Perspective) on the Tangible Quality of Service at the Regional Office of Directorate General of State Assets (DJKN) West Kalimantan
Kurniyanta, Aan; Amani, Tatik; Wardayati, Siti Maria; Saleh, Muhammad (2017-01-23)This study is important because it wants to test and analyze the performance of the public sector from the perspective of the customer that government agencies, Directorate General of State Assets (DJKN), can determine ... -
The Effect of Tangible Service Quality on The Performance of The Regional Office of Directorate General of State Assets Management West Kalimantan
Kurniyanta, Aan; Amani, Tatik; Wardayati, Siti Maria; Saleh, Muhammad (2017-03-20)Objective – The objective of this study was to test and analyze the public sector performance from the customer perspective. This research is to see that Directorate General of State Assets Management (DJKN) can determine ...