Exploring a Good EFL Teacher’s Strategies to Manage Her Emotions in the English Class
Abstract
Managing emotions in class is one of the essential skills to be mastered by
teachers. In teacher education, managing emotions plays a crucial role in
accomplishing academic success, cultural understanding, effective instruction, and
efficient classroom management. Pyhältö et al.(2011) have found that teachers are
easily burned out due to the inherent nature of their profession, which often involves
facing emotionally demanding situations. When individuals cannot effectively
control and regulate their own emotions, as well as the emotions of others, it can
result in emotional labour transforming into burnout within the organisational
setting. Research has indicated that teachers' emotional experiences in the
classroom influence their teaching style. For instance, teachers who experience
positive emotions tend to adopt a student-focused approach. In contrast, those
experiencing negative emotions are more likely to employ an information
transmission or teacher-focused approach (Trigwell, 2012). Experts emphasise that
emotions are closely tied to every aspect of teaching and learning. Therefore, it is
essential to understand how emotions operate in the school environment
(Ghanizadeh & Royaei, 2015).
This study investigated the strategies a good EFL teacher used to
manage her emotions in English class. I conducted this research at a Senior High
School in Probolinggo using a case study design. To help me determine and group
the strategies that the teacher used, I adapted Gross’s (1998) two broad classes of
emotion regulation.
Based on the Thematic Analysis Method results, it is concluded that the
teacher used both an antecedent-focused strategy and a response-focused strategy.
By applying situation modification, cognitive change, and expressive suppression,
the teacher can manage her emotions during the teaching and learning process and
remain calm. In situation modification, the teacher has modified the situation to
manage her nervousness, reluctance, and happiness. She did an “ice-breaking”
when she felt nervous because she thought that her students were bored with her
class. She also used the “ice-breaking” to manage her Reluctant by inviting her
students to do it together. To manage her happiness, she sometimes chooses to
express it. One way the teacher expressed her happiness was by giving her students
a small gift after her student answered her question. Cognitive change managed the
teacher’s sadness, reluctance , and happiness. She thought about her responsibility
as a teacher to give her motivation and get back from Reluctant. To manage her
sadness, the teacher chooses to look more into the student's potential skill rather
than focusing on their misbehaviour. Another way to manage her happiness was to
praise her students after the students answered her questions. Although the teacher
profession believes that this job is exhausting and the teacher easily experiences
burnout, with the right strategy, it can be managed.
Based on the findings, future researchers should allow more time for
classroom observations. This extra time will help the researcher gather more data
and understand what is happening in the classroom, possibly leading to more
strategies the teacher used to manage her emotions, since I only found four of gross
(2015)'s seven. This research suggests that English teachers out there use the
strategies in this research to control their emotions, especially negative ones like
anger, which will affect their teaching quality.