Browsing LSP-Jurnal Ilmiah Dosen by Subject "E-Service Quality"
Now showing items 1-2 of 2
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Does COVID-19 Affect Online Experience Towards Repurchase Intention? An Empirical Study in Indonesia
(Journal of Asian Finance, Economics and Business (JAFEB), 2021-05-15)Compared to shopping in the pre-pandemic times, online shoppers have boosted their online buying behaviors since the COVID-19 pandemic began. The study examines the role of the online shopping experience as a moderator ... -
The Infuence of E-Service and The Received Risks, to E- Relationship Quality, E-Purchase Intention, and E-Loyalty of Bank Jatim Customer
(Jurnal of Research in Business and Management (JRBM), 2021-02-01)This study took Bank Jatim in Indonesia as the study object which emphasize on the internet banking by analyzing the online marketing variables such as online service quality, accepted risk, quality of online relationship, ...