The factors that might underlie the use of "off-record" strategies in minimizing FTA of complaints in waugh's a handful of dust

Abstract

The strategic competence is important in the ways of how the students express the utterances politely. Politeness is needed to minimize face-threatening acts, such as complaints, since they have great potential for losing people's face and disturbing the relationship between the complainer and the addressee in the face to face communikation