Please use this identifier to cite or link to this item: https://repository.unej.ac.id/xmlui/handle/123456789/2108
Title: THE APPLICATION OF PROFESSION ETHICS FOR SUPPORTING THE WORKING PERFORMANCE OF CUSTOMER SERVICE STAFF IN PT BRI RAMBIPUJI JEMBER
Authors: Ahmad Ridwan
Keywords: customer service, the profession ethics.
Issue Date: 2-Dec-2013
Series/Report no.: 080103101007;
Abstract: The profession ethics is one of the important ways to support the work especially in the banking. The bank employee needs the profession ethics to make the client interested in the service of bank, because the bank has the people truth. They have to be able to mobilize and offer every service which the bank has to the client. When the client has believed in the bank’s service and the employee, they will not be uncertain about their financial. They can deposit their money in the bank safely and also they sometimes will get something special about their deposit. The bank will give the loan to the people who want to begin their business, so it means that the bank has big part in the nation developing for economy. The bank service will be running, when they have been handed by the good employee which has the profession ethics. To create the professionalism of employee in the work world needs the understanding about the profession ethics. The customer service is one of the good employees which have the important position to communicate to the client, so they really have to understand and implement the profession ethics in their working.
URI: http://repository.unej.ac.id/handle/123456789/2108
Appears in Collections:UT-Faculty of Culture (Cultural Knowledge)

Files in This Item:
File Description SizeFormat 
Ahmad Ridwan-KULF_1.pdf1.27 MBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.

Admin Tools