Hubungan Persepsi Pelayanan Kesehatan Keluarga dengan Kunjungan Pemantauan Pertumbuhan Balita di Wilayah Kerja Puskesmas Kaliwates Kabupaten Jember

Abstract

A Good Family Health Service Perception can have a significant influence on the improvement of monitoring visits for Toddlers' growth. This study aims to analyze the correlation between the perception of family health services and the visits for growth monitoring of Toddlers in the working area of Kaliwates Community Health Center in Jember Regency. The sampling technique used in this research was Consecutive Sampling with a total of 70 respondents from families with Toddlers. A questionnaire on family health service perception (ServQual) was used to assess the perception of family health services. A questionnaire on Toddlers' growth monitoring visits (PIS-PK) was used to measure whether Toddlers underwent growth monitoring visits or not. The majority of respondents had a positive perception, with 47 respondents (67.1%) having a good perception. The majority of Toddlers' growth monitoring visits were also good, with 44 respondents (62.9%) having undergone regular monitoring. The results of the analysis using the chi-square test showed a p-value of <0.001 (p < 0.05), indicating a significant correlation between the perception of family health services and Toddlers' growth monitoring visits. Therefore, it is essential to establish a good perception of family health services to maintain and enhance the visits for Toddlers' growth monitoring.