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Repository Universitas Jember
Browsing by Author Wardhani, Shinta Amalia Kusuma
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Showing results 1 to 2 of 2
Issue Date
Title
Author(s)
2018-11-14
Evaluasi Kualitas Layanan Sistem Informasi Terpadu (SISTER) Universitas Jember Menggunakan Kombinasi Metode SERVQUAL dan WEBQUAL Berdasarkan Perspektif Mahasiawa
ADNAN, Fahrobby
;
PRASETYO, Beny
;
Wardhani, Shinta Amalia Kusuma
2019-05-06
A Measurement Framework for Analyze The Influence of Service Quality and Website Quality on User Satisfaction (Case Study: An IT Service in Jember University)
Prasetyo, Beny
;
Adnan, Fahrobby
;
Wardhani, Shinta Amalia Kusuma