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Effects of Service Quality on Word of Mouth through Satisfaction in Outpatient at Sakinah Islamic Hospital in Mojokerto Regency
(2018-08-23)
Hospital is health service institution organizing individual health service. In an increasingly competitive
environment, hospitals should be increasingly aware of the importance of providing the best quality service ...
The Influence of Product and Service Quality on Consumer Satisfaction and Consumer Loyalty in Water Packaging Company Marshof Brand at CV. Tirta Alam Raya Banyuwangi
(2018-07-04)
This research is intended to know the effect of product and service quality to customer satisfaction and loyalty
on Marshof bottled water product (AMDK). This research use quantitative research through explanatory ...
The Effect of Competence, Organizational Commitment, and Perceived Organizational Support towards Service Quality and Working Group Performance of Procurement Service Unit in Ministry of Finance of Indonesia
(2018-07-04)
This research aims to examine and analyse the effects of competence, organizational commitment, and
perceived organizational support towards the service quality and the working group performance of Procurement Service
Unit ...
Model Empiris Membangun Kesetiaan Pelanggan Berbasis Kualitas Pelayanan Dengan Mediasi Kualitas Hubungan Pada Industri Ritel Berbasis Jejaring Minimarket
(2018-10-16)
The objective of this research is to analysis the direct effect of service quality on relationship quality and
customer loyalty, the direct effect of relationship quality on customer loyalty, and indirect effect of
service ...