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Experimental Marketing and Service Quality for Railway Customer Satisfaction
(Quality Access to Success (Journal of Management Systems), Vol. 21, No. 178/ October 2020, 2020-10-01)
This research aims to investigate the influence of marketing experience and service quality on railway customer
satisfaction. This type of research is explanatory research. The population in this research is all consumers ...
The Effect of Service Quality on Consumer Satisfaction, Word of Mouth, Brand Trust and Decision to Choose Banking Services at College Employees In The City of Kupang
(Archives of Business Research – Vol.7,No.7, 2019-07-25)
The Bank in general aims to support the implementation of national development in
order to improve equity, economic growth and national stability towards improving
people's welfare. Banks in Indonesia must carry out their ...
The Influence of Service Quality and Price and Location on Consumer Satisfaction at Legian Jember Restaurant
(IJCIRAS, 2022-02)
This study aims to examine and analyze the effects of (a) service quality; (b) price; (c) location. Quantitative research approach. This type of research is explanatory research. This study uses primary data of distributing ...
The Influence of Service Quality, Brand Image, and Store Atmosphere on Customer Loyalty through Customer Satisfaction at Indomaret Plus Jember
(Jurnal of Management Systems, 2021-04-01)
This study aims to determine the influence of service quality, brand image, and store atmosphere on customer loyalty through customer satisfaction at Indomaret Plus Jember. The research sample consisted of 100 respondents ...
Loyalty-Based Sustainable Competitive Advantage and Intention to Choose Back at One Bank
(Quality Access to Success, 2022-08-01)
The existence of banking institutions has an important role in the country's economy. Banking institutions have three
main functions, namely financial intermediary, agent of development and agent of trust. The existence ...