Browsing LSP-Jurnal Ilmiah Dosen by Subject "Quality of Consumer Interaction"
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The Influence of Work Satisfaction, Antecedent Satisfaction and Consumer’s Loyalty Through Organizational Citizenship Behavior and Consumer’s Interaction Quality
(2018-12-26)This study is included in explanatory research. The population is 18 Matahari Department retail Store in East Java. The respondents in this study are employees of salespeople and consumers, this study is also called dyad ...