Browsing LSP-Jurnal Ilmiah Dosen by Author "Agustin, Nurul"
Now showing items 1-1 of 1
-
Effects of Service Quality on Word of Mouth through Satisfaction in Outpatient at Sakinah Islamic Hospital in Mojokerto Regency
Agustin, Nurul; Hernawati, Sri; Viphindrartin, Sebastiana (2018-08-23)Hospital is health service institution organizing individual health service. In an increasingly competitive environment, hospitals should be increasingly aware of the importance of providing the best quality service ...