Browsing by Author "ABD. HANNAN"
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ANALISIS PENGARUH KUALITAS LAYANAN JASA TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN PADA TOKO BUKU TOGAMAS JEMBER
ABD. HANNAN (2013-12-03)This study aims to describe how big the influence of variable tangible, responsiveness, reliability, assurance, empathy plays a role in creating customer satisfaction. Overall, customer satisfaction variables have a role ... -
ANALISIS PENGARUH KUALITAS LAYANAN JASA TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN PADA TOKO BUKU TOGAMAS JEMBER
ABD. HANNAN (2013-12-10)This study aims to describe how big the influence of variable tangible, responsiveness, reliability, assurance, empathy plays a role in creating customer satisfaction. Overall, customer satisfaction variables have a role ... -
ANALISIS PENGARUH KUALITAS LAYANAN JASA TERHADAP KEPUASAN DAN LOYALITAS KONSUMEN PADA TOKO BUKU TOGAMAS JEMBER
ABD. HANNAN (2014-01-20)This study aims to describe how big the influence of variable tangible, responsiveness, reliability, assurance, empathy plays a role in creating customer satisfaction. Overall, customer satisfaction variables have a role ...